We’d like to take 2 minutes to share some key details on how Your Warranty Team will earn you customers for life.
Our unrivalled Dealer Relations Department will handle your claims with real service driving complete customer satisfaction.
While the features and benefits of Vehicle Protection Programs for finance departments are clear, there is rarely much thought given to the Service Department Team. These are the people who will be stuck with the headaches when your customers invariably need help. The mark of any great product is how well it performs in real-world situations.
We are often asked:
Does your company stand behind the product and pay the claims?
Will our service department also love this program?
The answer is YES! Your Warranty Team provides unparalleled after-sales support, and problem resolution is 100% guaranteed. We accomplish this by responding quickly to issues and with simple effective claims procedures. All the while creating satisfied customers, fostering strong dealer relationships through communication and building confidence in our brand and products.
Your entire team will receive “hands-on” training to be fully equipped with all the tools necessary to understand your customer’s program and how to process claims quickly and easily.
We understand claims discrepancies can happen. Your Warranty Team recognizes the importance of standing behind our Vehicle Protection Programs. In the off chance, you don’t receive the desired result from a claims department, We are here for you. Our Dealer Relations Team will be “on it” doing everything possible to provide you and your customer with a quick solution. Smoother service transactions create happy customer experiences and happy customers are loyal customers.
Your Warranty Team – Bringing an unmatched level of customer satisfaction comes standard, automatic and tiptronic.